Responsible Gaming

At YouUp, we believe that gaming should be a fun and safe form of entertainment. Promoting responsible gaming is an essential part of our commitment to players in Brazil.

Our Commitment

• Provide a fair, secure, and controlled gaming environment

• Offer tools to help players manage spending and playtime

• Protect underage and vulnerable players

• Provide support and guidance for those experiencing gambling issues

Who Can Play?

• Only individuals 18 years or older can register and play on YouUp

• Age verification is conducted during registration and whenever necessary

• Accounts of underage users will be immediately suspended

Self-Control Tools

You can manage your gaming experience using our built-in tools:

✅ Deposit Limits

Set daily, weekly, or monthly deposit limits to avoid overspending.

✅ Session Time Alerts

Receive notifications about the time spent playing to stay in control.

✅ Self-Exclusion

Request a temporary break or full exclusion of your account. During this time, you won’t be able to log in or play.

To activate any of these options, contact our support team at support@youup.me or WhatsApp: +55 11 91234-5678

Signs of Problem Gambling

If you or someone close to you shows any of these behaviors, it may be a sign of problem gambling:

• Spending more time or money than planned

• Trying to recover losses by playing more

• Hiding gambling habits from family or friends

• Neglecting personal or professional responsibilities due to gambling

• Feeling anxiety or guilt after playing

Protecting Minors

YouUp uses age verification technologies and does not allow access to users under 18. We recommend parents and guardians:

• Use parental control software (e.g., Net Nanny, Qustodio)

• Never share login details with minors

• Keep devices with active accounts password-protected

Privacy & Security

All requests related to Responsible Gaming are handled with strict confidentiality. Our support team is always available to provide personalized guidance.

Our Final Message

Gaming should be fun and enjoyable. If at any time you feel that you are losing control, stop, reflect, and seek help. We are here to support you responsibly.

Play with awareness. Enjoy the experience. Protect your financial and emotional health.